Got questions related to operation of The Golden Section Labs
products? How can we help you?
- Make sure you are doing things in a right way. We all make
mistakes sometimes: just be attentive.
- Check out the help file: it may already contain an answer to
your question.
- Visit WinOrganizer Internet
homepage at /. You may find a new version of
WinOrganizer there. We are trying to
release new versions of the program on a regular basis.
Technical Support
If you still have problems with WinOrganizer, or if you have questions or any
comments, please contact us from the technical support service
section of our site at /en/support/. Make sure
you specify a valid e-mail address for feedback. We are very
interested in getting your questions, comments on program
improvement, bug reports, etc.
Furthermore, you can use this section to do the following:
- Ask questions related to the purchase of the program: questions
regarding the status of your order, sales terms, lost registration
keys, pricing and discount information, etc.
- Web-server support (comments on this website, reporting dead
links, etc.)
While reporting a bug/problem, please specify the following
information:
- Is the problem reproducible? If so, how?
- Which Windows version do you use? (Windows 95, 98,
ME, NT 4.0, Windows 2000, Windows XP)
- What version and build number of WinOrganizer do you use? To get this
information, select the Help | About WinOrganizer... item in
the main menu.
- If you get a dialog box informing you of an error
that has occurred, please send us (to support@tgslabs.com) the
errors.log file located in the program folder.
We will try to help you as fast as possible (usually - within 1-2
working days).
Feedback
Your comments and suggestions are very valuable since they help us
make WinOrganizer a better product
that suits all your needs. Many functions of WinOrganizer and significant parts of its
interface appeared thanks to comments of our users. Thus, if you
have a good idea concerning a new program function or a way to
optimize the program, please let us know by sending a message from
the feedback section: /en/feedback/.
Mailing list
If you want to be updated on changes/enhancements in WinOrganizer or want to receive additional
information about our products, company news and new databases, you
can subscribe to corresponding mailing lists. To do this, go to our
site's section at / and fill in the Subscribe
to mailing lists form:
At any time you can unsubscribe from the selected mailing list or
modify this list's settings by selecting the Change
subscription option in the above-mentioned form. In addition,
to subscribe to a mailing list which is used to notify users of
WinOrganizer updates, select
Information about Updates... in the Help menu. As far
as we are concerned, we guarantee that your e-mail address will not
be redistributed to any parties or used improperly.
Visit WinOrganizer homepage at
/ to download the latest version
of the program and find out detailed information about new features
of WinOrganizer. |